Legal Information

Privacy Policy

Solar Exit Florida is a state-specific brand operated under the Exit Your Solar name. This Privacy Policy explains how information submitted through this website may be collected, used, and shared.

1. Information We Collect

We may collect information you provide through forms or communications, including your name, email address, phone number, city, electric utility, description of a solar-related concern, and other information you choose to provide.

We may also collect website and attribution information such as the page visited, referring URL, campaign parameters, browser or device information, call metadata, privacy preferences, and interactions with website forms or phone links.

Do not submit Social Security numbers, bank account details, passwords, or other highly sensitive information through the website form.

2. How Information Is Used

Information may be used to review and respond to requests, communicate about possible next steps, route inquiries, administer the review process, maintain records, prevent abuse, improve the website, measure marketing performance when permitted, and comply with applicable obligations.

3. Service Providers, Partners, and Professionals

Information may be processed by service providers supporting website hosting, lead storage, analytics, form attribution, call tracking, spam prevention, transactional email, communications, and customer relationship management. Information may also be shared with authorized partners or independent professionals involved in evaluating or responding to a request.

4. Cookies, Analytics, and Attribution

Necessary technologies may be used for website security, sessions, form protection, fraud prevention, and privacy-preference storage. Non-essential analytics and marketing or attribution technologies are controlled through the website's cookie preferences.

When permitted, the website may use Google Tag Manager, Google Analytics, WhatConverts, call tracking, and similar technologies to understand how visitors reach and use the website and which interactions generate inquiries. See the Cookie Policy for more information and use Cookie Settings to change non-essential preferences.

Calls, voicemails, and related metadata may be tracked. Call recording or transcription will be used only when configured with appropriate notice and consent procedures.

5. Privacy Preference Records and Global Privacy Control

The website may maintain an audit record of cookie and tracking preferences using a randomly generated consent identifier, hostname, timestamp, category choices, Global Privacy Control status, and applicable banner or policy version. The application is designed not to intentionally link that consent identifier to the homeowner's form-submission identity.

When a supported Global Privacy Control signal is detected, the website disables the Marketing / Attribution category for that browser state.

6. Communications and Contact Consent Records

If you submit a request, we may contact you by phone, email, or text message regarding that request and the services connected to it, subject to the consent language presented at the time of submission and applicable law.

For text messages, message frequency may vary and message and data rates may apply. You may reply STOP to opt out of text messages or HELP for help.

To document a contact request and the consent associated with it, we may retain the submission timestamp, state site and hostname, source page, submitted phone number and email address, communication channels authorized, consent method, consent version, exact disclosure presented, applicable policy and terms versions, IP address, and browser user-agent information.

7. Security and Retention

Reasonable administrative, technical, and organizational measures are used to protect information, but no method of transmission or storage can be guaranteed completely secure. Information may be retained for operational, compliance, dispute-resolution, recordkeeping, and other legitimate business purposes. Certain consent and telemarketing records may be retained for at least five years where required by applicable law.

8. External Resources

This website links to government agencies, utilities, regulators, and other third parties. Those organizations maintain their own privacy practices, and Exit Your Solar does not control their websites.

9. Contact

Questions about this policy may be sent to review@exityoursolar.com .

Public operator: Exit Your Solar